Return & Refund Policy

Jake Shore Refund Policy

 

At this time, we do not offer any refunds, returns, or exchanges. Please assure your shipping address, size, and other selections are correct prior to checking out.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at JakeShoreStore@BigNightTalent.com.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Shipping

• Please do not send the product back to the manufacturer. It must be sent to an address provided via email. You will be responsible for paying for your own shipping costs for returning your item.
• Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
• Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
• Please see, we cannot guarantee that we will receive your returned item.